Saying and Doing
Years ago when I worked as a foreman, some of my colleagues were bemoaning the chronic bad behaviour of our employees. Workers were showing up late, taking long breaks and production had fallen off. No matter how much they complained, begged or threatened their workers, their efforts to "right the ship" had little to no effect. Perhaps the workers would immediately make a show of work, but the second their foreman left the room everyone reverted back to their careless, meandering ways. Our workers had been conditioned to do as they wanted because there were no consequences besides complaining. As a relatively new foreman at that company, after observation and consideration I asked: "Do we have a disciplinary policy?" They affirmed the corporation had a policy in place. Then I questioned, "Why aren't we putting it into practice?" Somehow the implementation of the formal disciplinary policy of our company had been neglected, and it took time...